PariMatch online casino hotline
The PariMatch hotline is open 24 hours a day and accepts calls from customers at any time. In the Philippines, users can call the phone number. Calls to it are free. The waiting time depends on the current workload of the service department and can reach 5-10 minutes.
In writing via email
You can contact a support employee in writing by sending an e-mail to [email protected] The speed of handling your request depends on the time of the day and the workload of our staff. During working hours the response may come almost immediately, but sometimes the waiting time may take up to 12 hours or more.
Online chat on the website
PariMatch online casino customer support is also available via online chat on the website. In order to write to a member of staff you need to click the button “Have Questions?” at the bottom of the page on the right. In the window that opens, you need to introduce yourself (if you have not logged in to your personal account), write the text of your message and wait for it to be read. As soon as a free employee reads the message he will reply in real time.
Customers and non-registered visitors can contact online casino staff using the feedback form. It is available by clicking the “Support” button at the bottom of the page, in the service links block. A click will open a form to be filled in, in which you need to enter your name, email, phone number, account number and subject of the question, as well as enter the text of the message. The waiting time is the same as for e-mail.
Other ways to contact support
PariMatch support is also available to users via messengers. The speed of handling calls is the same as in online chat.
Is mobile support available?
The mobile support provided by PariMatch is working using the same methods as the web support.
Which communication method is the fastest?
The quickest way to contact us is by phone number, online chat and messenger.
What questions does the technical support of the casino deal with?
The online casino takes all questions related to the operation of the gambling service. Difficulties in the operation of the website, its inaccessibility, deposits and withdrawals, failures in broadcasts, errors, refusals to withdraw money and other problems fall within the competence of the support.